Terms & Conditions

Terms & Conditions

Terms and Conditions for Fans4less Limited

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, www.fans4less.co.uk accessible at https://www.fans4less.co.uk.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Fans4less Limited and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Fans4less Limited may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Fans4less Limited a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Fans4less Limited reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties

This Website is provided "as is," with all faults, and Fans4less Limited express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Fans4less Limited, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Fans4less Limited, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Fans4less Limited from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Fans4less Limited is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The Fans4less Limited is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Fans4less Limited and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of GB, and you submit to the non-exclusive jurisdiction of the state and federal courts located in GB for the resolution of any disputes.

If not already mentioned above:

Terms & Conditions

Fans4Less Ltd recommends that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Fans4Less Ltd ('Fans4Less Ltd', 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by either email: info@fans4less.co.uk or phone: 01564 703737 (Monday–Friday, 09:00 to 17:00).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

The Contract Between Us
Any contract for purchases made through the website will be with Fans4Less Ltd. Fans4Less Ltd must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. 

Once payment has been received Fans4Less Ltd will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Fans4Less Ltd’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Fans4Less Ltd is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Fans4Less Ltd website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website
Fans4Less Ltd own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Fans4Less Ltd website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Fans4Less Ltd website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

 We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Fans4Less Ltd website.

Payment Details
Fans4Less Ltd accepts payment by Visa, MasterCard, American Express, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

Upon receiving your order Fans4Less Ltd carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.

Fans4less does NOT store credit card details nor do we share customer details with any 3rd parties 

Availability of Goods You Order
If Fans4Less Ltd has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Fans4Less Ltd from your credit card will be re-credited to your account and Fans4Less Ltd will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Fans4Less Ltd will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update. 

Changes to This Agreement 
Fans4Less Ltd reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Credit, Phone and email orders Conditions: of sale of Fans4less Ltd hereafter known as the Seller or Seller.1.  Application of Conditions.  The Terms shown or mentioned on any of the Seller's documents together with these terms and conditions wether displayed or mentioned comprise the total Contract between the Buyer and Seller to the exclusion of all other terms, warranties and conditions expressed or implied, further, the Buyer acknowledges that he has not been induced to enter into the Contract by any representation by the Seller, its employees or agents.2.  Prices.  The prices stated in any quotation or acceptance or order are in accordance with the Seller's prices ruling at the time, but unless otherwise specifically agreed in writing, all prices are subject to variation and the prices payable will be those ruling at the date of despatch.3.  Delivery.  (a) The Seller shall deliver the goods to the Buyer's Works Site, or nominated agent located at the address shown under the heading "Delivery address".  Risk in the goods shall pass to the Buyer on delivery.(b) Buyer agrees to ensure the prompt discharge, turn round and re despatch of all transport vehicles and returnable receptables, containers etc. used in delivering any consignment under this Contract and to indemnify the Seller against any loss arising from delay in such discharge turn-round and redespatch.  If stillages are not returned to seller with 30 days of delivery of the goods then Seller shall be entitled to charge the Buyer with the cost of such stillages.(c) The times set-out or advised for delivery are estimates only and whilst the Seller will make all reasonable efforts to deliver the goods within the time or times set out or advised the Seller shall not be responsible for any losses damage or expense however caused to the Buyer by late delivery.(d) Each delivery of a quantity of goods under this Contract shall be deemed to constitute a separate contract to which the terms and conditions hereof shall mutatis mutandis apply, and failure to make any delivery shall not terminate the contract as to other deliveries thereunder.(e) If Buyer fails to take delivery of the goods at the time specified by Seller or if Buyer has failed for fourteen days to give delivery instructions after the same have been requested by Seller, Seller may without prejudice to its other rights, dispose of the goods and charge Buyer with the cost of storage from the date the goods where tendered for delivery the cost of transport and a sum equal to any loss suffered by Seller in any resale caused by Buyer's default.4.  Payment Terms unless otherwise agreed in writing the invoice amount shall become due for payment by the Buyer on net 30 days settlement from the date of invoice.  The Seller reserves the right to charge interest at the rate of 1.5% per month over the current Bank Rate on any monies outstanding from the date of delivery until the date of payment provided that the payment of such interest shall be in addition to all other rights of the Seller.5.  Quantities/Weights(a) Quantities and/or weights of all consignments as ascertained by the Seller and notified to the Buyer in writing shall be conclusive unless an irregularity in the number of weighing or in the written advise thereof is proved.(b) The Buyer shall not reject deliveries of the goods for failure to comply with the quantity provisions if a particular delivery or the total is within the tolerances set out by the Seller.  Variations in the total shall be subtracted or added to the Contract quantity as the case may be.  Nothing in this clause shall oblige the Buyer to pay for any goods other than those delivered.6.  Licences.  If the licence or consent of any Government or other Authority shall be or become necessary for the shipment or delivery of the goods sold, the Buyer shall be solely responsible for obtaining the same and shall indemnify the Seller against all losses or expenses incurred by the Seller as a result of any breach by the Buyer of its obligations under this Clause.7.  Ownership.  The property in the goods does not pass until the Seller has received payment in full and if the Buyer purposes to sell the goods before payment then the proceeds of sale in the hands of the Buyer shall belong to the seller until from the Buyer or otherwise payment in full has been received by the Seller.8.  Tools and Dies.  Where equipment is made to the Buyer's specification, the Buyer shall reimburse the Seller for part of the cost of preparing the tools and dies for bulk equipment production.  The tools and dies shall remain the property of the Seller and shall be retained by the Seller.  Payment for this part cost shall become due 30 days from receipt of acceptance samples.9.  Patents and Design.  The Buyer's acceptance of this contract shall import a warranty and no third party's patent, copyright, registered design or trademark will be infriged by the Seller's fulfilment of this order.  The Buyer shall fully indemnify the Seller against all actions, demands, damages, liabilities and expenses which may be brought or made against he Seller, or which the seller may sustain or incur, by reason of any such infringement or alleged infringement.No responsibility can be accepted by the Seller for the design of goods or accuracy of the Buyer's drawings and instructions, and further, if the Seller redesigns the Buyer's drawing instructions, such amendments will be advised to the Buyer in writing by the Seller.  All drawings, descriptive matter remain the property of the seller and are copyright and to be treated as confidential  Under no circumstances shall these be communicated to any other party with interests in the field or manufacture of the seller.9a.  Drawings.  All rights are reserved to change the design or method of manufacture without prior notice.  Consequently, descriptions, illustration, drawings supplied are as accurate as possible but do not form part of the contract.All drawings descriptive matter remain our property and are copyright and to be treated as confidential.  Under no circumstances shall these be communicated to any other party with interests in the field or manufacture of the Seller.10.  Conditions.  In the event of Buyer receiving defective goods, Buyer shall within seven days from the date of delivery notify the Seller of the same and shall return the goods to the Seller for inspection. If the defect is in the opinion of the Seller due to faulty workmanship or materials, or to some other factor within its control, Seller shall, at its option either repair or replace the same or credit the Buyer with the value thereof.In the event of Buyer receiving a shortage of goods it must similarly notify Seller of the same within seven days from the date of delivery.  Failure to notify Seller of defective goods or shortages within the seven days period specified above shall prevent Buyer from claiming hereunder.  Except to the extent as if may be rendered void or unenforceable under any enactment this condition shall apply to this contract in place of and to the exclusion of(i)   any condition or warranty expressed or implied by statute common law or otherwise and(ii)   rights of the Buyer in contract or in tort as to quality, workmanship suitability for purpose or description and specification of goods delivered.11.  Warranty.  The Seller warrants all equipment manufactured by it to be free from defects in workmanship or material under normal use and service.  If any part of the equipment sold by the Seller proves in the opinion of the Seller to be defective in this respect subject to the Sellers prior permission in writing if within a period of 12 months from the date of despatch from the Sellers works be returned Carriage paid to the works and the same is found on examination to be faulty, it will be replaced free of charge ex-works.12.  Limitations of Liability.  Except to the extent as this condition may be rendered void or unenforceable under any enactment any liability of Seller arising under this contract shall be limited to direct losses suffered by Buyer not extending to any consequential losses howsoever arising and in respect of each consignment hereunder such liability shall in no event exceed the value of such consignment.13.  Damage or Loss in Transit.  No claim for damage to or loss of the goods or part thereof in transit will be considered by the Seller unless the Buyer(a)  gives separate written notice to the carrier concerned and to Seller of the damage or shortage within three days of delivery of the goods or in the event of loss of the goods,  within ten days of the notified date of arrival of the consignment.(b)  submits a detailed claim in writing to Seller within five days of the date of the notice given under (a) above and(c)  endorsed where applicable on the carrier's receipt that the goods had been accepted without examination.14.  Safety Precautions.  The Buyer shall ensure that suitable protective clothing is worn at work by all persons handling the goods as protection against sharp edges and shall also ensure that the goods are suitable for the purpose to which they are put.15.  Cancellation by Seller.  The Seller may immediately cancel this contract as to any future deliveries if the Buyer fails to comply with any of its obligations hereunder or becomes bankrupt or makes an assignment agreement or composition with its creditors or suffers distress or process of execution to be levied on its property or goes into liquidation either compulsorily or voluntarily (except for the purpose of reconstruction or amalgamation).16.  Cancellation by Buyer.  Where Seller has issued an acceptance of order and Buyer subsequently cancels or postpones its order, Buyer shall compensate Seller to the extent of any costs or charges incurred by Seller by reason of such cancellation or postponement together with all costs incurred  by Seller up to cancellation or postponement together with all costs incurred by Seller up to the date thereof and in the event of seller not being able to sell the goods elsewhere at the price set out by Seller Buyer shall be liable to pay the difference.17.  Sub-Contract.  The Seller accepts no liability for the deterioration of, or damage to free-issue material or manufactured components supplied to the Seller by the Buyer on which the Seller is to complete further work.18.  Force Majeure.  The Seller shall not be liable for failure to comply with any terms of this Contract if compliance has been delayed, hindered or prevented by any cause whatsoever beyond its reasonable control including but not limited thereto war, riot, strike or lock-out, act of  God, storm, fire, earthquake, explosion, flood, confiscation, action of any government  or government agency or shortage of goods and time for delivery shall be extended by a period corresponding to the period of such inability provided always that either party may give notice in writing to the other cancelling deliveries which should have been made during a period of force majeure in the event of such period extending beyond three months.19.  Proper Law This contract shall be construed and governed according to English law which shall be the proper law of the Contract.20.  Notices: Any notice or process given under this Contract shall be in writing by telex or telegram or postal or personal delivery and shall be given to the Seller or the Buyer as the case may be at their respective addresses or such other address as either party may notify to the other.Any notice of process sent by post shall be by first class mail and shall be deemed delivered or served seven days after posting in a properly addressed pre-paid envelope.21. We can not be held responsible if products purchased are not suitable for the application, unless we have been consulted giving complete details22. Any items returned for re-stocking will be subject too a minimum charge of 25%, we do not refund charge items built to order or not ex stock are non returnable23. We have the right to hold products until payment has been received in our bank24.All unit must be installed by a qualified Electrician 25. Anyone that buys our products does so at there own risk. Fans4less Ltd cannot be held responsible for any harm, electric shock, death or any other injury that might occur while installing or handling our products.26. By buying an item from ebay, shop, in person, online, telephone you have accepted our terms and conditions. 26. Must use Parcelmonkey.co.uk for items over 1.5kg, or royalmail if under. will only refund price we would of paid if royalmail is used for items over 1.5kg items must also be faulty to recieve a full refund. 27. Cancellations will occur a 3% fee off total price,28. Warranty's are void if a certified electrician has not installed the item correctly and electricians contact, company name and details can not be provided. It will be nul and void if we are unable to contact electrician. Also receipt must be kept for work carried out and provided when claiming on fan warranty. (Installation must be to the latest British standard BS7671 )

 

DELIVERY & RETURNS

For returns please download this form and fill in (copy and past the link into you web address bar):  http://fans-4-less.co.uk/wp-content/uploads/returns.pdf  

 

Delivery:

 

Delivery 5 working days (handling time 1 day). This is normally for Royal Mail

 

Delivery 48 hour (handling time 1 day). This is normally for Royal Mail

 

24 hour Premium Delivery (handling time 1 day), however this is normally Next Day but we can not guarantee this.

 

Dispatch cut off point 12:00pm (if you order after this time you item will be dispatched the following day)

 

Free carriage only apply's to the below if we can use royal mail if the item is to large e.g 1m & 2m ducting then there will be a charge but will will call to discuss as there is other options available.

 

Postcodes Highlands: FK17-22, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42, AB44-56, IV30-32

Islands: HS1-9, IV40-51,IV55-56,KA27,KA28,KW15-17,PA20,PA34,PA41-48,PA60-78,PH42-44,ZE1-3, JE, GY, IM, TR21-25 (ALL ISLANDS APPLY)

Northen Ireland: BT

Carriage MAYBE more expensive please call us on 01564 703737

 

Returns FAQ's

 

How long does it take for the refund to be processed?

 

We process refunds weekly, however during busy periods, it can take longer.

 

How long does it take to get my money?

 

As soon as a refund has been agreed. Credit/debit card payments can take up to 5 days, depending on your bank or card provider, We will need to call you for card details so please inc number when returning. 

 

What if I am unhappy with my purchase or its no longer needed?

 

If you return your item(s) in original packaging, in a resalable condition, within 14 days, we will give you a full refund, including original postage cost (this exludes 24, 48 hour & 3 Day postage charge).

 

"Refunding the cost of delivery  The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service eg guaranteed next day, it only has to refund the basic cost."

 

You only have to pay for the return postage.

 

If returned after the 14 days there is a 25% restocking charge and carriage is not refunded. (Please note that, under the Sale of Goods Act 1979 (as amended), there's no legal requirement for Fans4less to provide a refund if the buyer simply changes their mind.)

 

Your right to a refund  You should get a refund within 14 days of either the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of tracked postage receipt from the post office), whichever is the sooner. 

 

A deduction can be made if the value of the goods has been reduced as a result of the you handling the goods more than was necessary.

 

The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop.

 

The 14 days starts at the point of delivery.

 

What if my item is faulty?

 

You will have 14 days to find out if the product is faulty so please try item straight away. After the 14 days we will no longer cover the cost to return the item for a replacment or repair.

 

Please always contact us first as if return and found to be in perfect working order there will be a charge to send back.

 

You will still need to return the item to us using e.g My Hermes tracked standard service. We will only pay for a standard service back to us and will not cover the cost of express, special etc please always contact us for the best service 

 

Once item has been test and found to be faulty we will need a copy of your reciept to refund your carriage cost. We will then send a replacement for you or repair your item

 

What if item is returned back as not called for, no one is home,wrong address or refused? 

 

In this case we will refund the item price less the 25% restocking charge to cover the cost of postage or if you want us to send it back to you there will be a small fee (carriage paid again)

 

Will Fans4less pay for the carriage costs for me to send the product back ? Can they send me a call tag to have the item picked up ?

 

Answer : No & No. Our basic warranty shipping policy is that the customer pays to ship the product back to us and we pay to ship the repaired/replaced product back to the customer or shop.

 

Warranty's are void if a certified electrician has not installed the item correctly and electricians contact, company name and details can not be provided. It will be nul and void if we are unable to contact electrician. Also receipt must be kept for work carried out and provided when claiming on fan warranty. (Installation must be to the latest British standard BS7671 )

 

How long do i get once an item has been recieved to inform you about damage 

 

We give 3 working days to be notified of damage 

 

What if I return an item that is out of warranty?

 

Unfortunately, we are unable to recover any costs incurred for items that are returned out of warranty so you will not be refunded. Your item will be available for collection from our stores or sent back to you for a small charge. 

 

Do you sell spare parts?

 

Yes we do!

 

Will you share any of my detail?

 

Fans4less does NOT store credit card details nor do we share customer details with any 3rd parties 

 

DO NOT SEND YOUR ITEM BACK STRAIGHT AWAY

 

It is a inconvenience having to return items that are damaged or faulty, especially extractor fans as leaving a gaping hole in our bathroom or kitchen.

 

In our experience, most problems can be resolved without the need for sending items back.

 

Please contact us on: 01564 703737 or info@fans4less.co.uk

 

ADDITIONAL MANUFACTURERS WARRANTIES

 

We offer a 1 Year warranty on all Fans unless stated  

 

All information is taken from: http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

 

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